Prices, shipping costs and delivery
All prices in our online shope are displayed in EURO. Please keep in mind, that we charge shipping costs, that vary from the ordered amount of goods. We can not give you a concrete delivery time. As soon as we recieve the payment for your order, we will try to send out your goods as soon as possible (usually within 2-3 days after we recieve your payment).
Accepting your order
After clicking the button „confirm order“, we will check if we can accept your order. We may not accept your order, e.g. if the ordered goods are out of stock. If you have supplied us with an email address you will receive an email response from us, telling you, that we have received your order. Accepting your order is normaly done by sending out the goods you´ve ordered. If we don´t recieve your order within 14 days, we are allowed to cancel your order.
We cannot accept your order until you have paid for it in full. You can pay via paypal or via banktransfer. If any problems occure, just contact us via email@example.com
Damaged or wrong Products
In the event that any product you purchase is damaged or not the one you´ve ordered, when delivered to you, we may offer a exchange or refund as appropriate, in accordance with your legal rights.
If that´s the case, just contact us via firstname.lastname@example.org and we will work it out.
In the event that any part of these Terms and Conditions are held to be illegal, invalid or unenforceable, such provisions will be severed and the remainder of these Terms and Conditions shall continue in full force and effect.
Instructions on withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us (Dominik Ziegler, Grimmstrasse 10, 93049 Regensburg) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail to email@example.com). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
Dominik Ziegler Grimmstrasse 10 93049 Regensburg Germany
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
- Ordered on (*)/received on (*),
- Name of consumer(s),
- Address of consumer(s),
- Signature of consumer(s) (only if this form is notified on paper),
(*) Delete as appropriate.